Clear steps, security best practices, and quick troubleshooting for signing in to your Robinhood account.
Quick overview
This guide explains how to sign in to Robinhood, what to do if you can’t log in, and how to keep your account secure. If you need official forms, policies, or an authenticated support channel, use the links to Robinhood's official resources included below.
How to sign in (desktop & mobile)
Follow these steps to sign in safely to your Robinhood account.
Open the official site or app. On desktop visit the Robinhood Official Site. On mobile, open the Robinhood app downloaded from the App Store or Google Play.
Enter your credentials. Type your email or username and password. Avoid saving passwords on shared or public devices.
Complete any multi-factor authentication (MFA). If you’ve set up SMS, an authenticator app, or hardware MFA, follow the on-screen prompt.
Verify device trust. If prompted, mark trusted devices only when you’re on your personal device.
Tip: Use a strong, unique password and an authenticator app (e.g., Google Authenticator or Authy) instead of SMS when possible for better security.
Security best practices for Robinhood account access
Enable multi-factor authentication (MFA) and prefer authenticator apps or hardware keys over SMS.
Use a password manager to create and store a long, unique password for Robinhood.
Never share your password, verification codes, or account access with anyone claiming to be support without verifying official channels.
Keep your device OS and the Robinhood app updated to the latest versions.
Watch for phishing — verify that links point to robinhood.com before entering your credentials.
Can't access your account? Troubleshooting
If you cannot sign in, try these immediate steps before contacting support:
Reset your password using the "Forgot Password" link on the sign-in page.
Clear your browser cache or try signing in from a private/incognito window.
Confirm you’re using the correct email/username; check common typos and different accounts you may have created.
If MFA code won’t arrive, open your authenticator app or check your SMS inbox. For hardware keys, ensure the device is connected and unlocked.
If these steps don’t help, contact Robinhood Support. Use Robinhood’s official help center rather than third-party support pages. Visit the Robinhood Help Center for the verified support channels and articles.
Recognizing phishing and impersonation attempts
Phishing messages try to trick you into revealing credentials or codes. Common signs include urgent language, unfamiliar sender addresses, short links, or attachments. If in doubt, open your browser and type robinhood.com directly — don’t click links from suspicious messages.
Reviewing privacy and security settings
From your Robinhood account settings you can:
Manage connected devices and sessions
Change or reset your password
Configure multi-factor authentication
Review communication preferences
Make these checks periodically, especially after a lost device or unexpected activity.
Important disclaimer & official links
This guide is informational and not a substitute for official Robinhood guidance. Always verify account actions and support contacts via Robinhood's official channels. For account actions, policies, or to reach authenticated support, use the Robinhood Official Site and the Robinhood Help Center.